Within our marketing support area of focus, M2 Worldwide is often asked to manage or recommend vendors to perform certain components of our architected marketing plan. This is an important role as every vendor affects the quality of program performance. We ensure that the vendors and subcontractors meet the appropriate standards for the programs we build and execute.
The process typically involves:
- Identification of evaluation criteria based on the client's requirements. Areas to be evaluated include those related to production, operations and management:
- Hardware/Software
- Equipment
- Processes and Operations
- Quality Assurance procedures in place
- Existing Documentation
- Security
- Maintenance
- Training
- Identification of critical and significant issues required for the assessment
- An official assessment of vendors
- Evidence of vendor quality assessment and review processes
- Equipment or software installation qualification with a complete and accurate verification
